Introduction
999fa A trusted online gaming and betting platform for users in Bangladesh. We understand that when you join us, you are entrusting us with your personal data. 999fa's privacy policy was created to honour that trust.
This Privacy Policy clearly sets out what data is collected, why it is collected, how it is used, and what measures 999fa takes to protect it. 999fa's Privacy Policy is built in compliance with applicable laws in Bangladesh and international best practices.
999fa never sells your personal information to third parties. Protecting your privacy is our top priority.
Why 999fa's Privacy Policy Stands Apart
SSL encryption
All your data on 999fa is protected with 256-bit SSL encryption. Transactions remain secure from any device.
No Data Sales
Your name, phone number, or any other personal information is never sold or shared with third parties. 999fa's Privacy Policy explicitly prohibits this.
Your Control
You may request to view, correct, or delete your data at any time. Your rights are fully protected.
Secure Storage
999fa's servers operate to the highest security standards. Multiple layers of protection are in place to prevent unauthorized access.
Cookie Transparency
We provide full details on what cookies 999fa uses and why. You have the option to disable all cookies except essential ones.
24/7 Support
999fa's support team is always available to help with any privacy-related questions or concerns.
Full Privacy Policy
1What Data We Collect
Various types of information are collected when you register and use 999fa. This data comes through three main channels — what you provide directly, what is collected automatically, and what is occasionally received from third parties.
| Data Type | Example | How to Collect |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration & KYC |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Game history, bet history, session duration | Platform Operations |
999fa only collects information that is genuinely needed. No unnecessary data is requested or stored.
2Why Your Data Is Used
999fa uses collected data for specific purposes only. Each piece of data is required for a defined reason and is not used beyond that purpose.
- To create and verify your account and confirm your identity.
- To process deposits, withdrawals, and other financial transactions.
- To complete KYC (Know Your Customer) verification — a mandatory legal requirement.
- To ensure security and prevent fraud and deception.
- To send bonuses, promotions, and personalized offers (subject to your consent).
- To improve the platform experience and resolve technical issues.
- To meet legal obligations and satisfy regulatory requirements.
- To manage responsible gaming tools and ensure user protection.
3Who Your Data Is Shared With
999fa never sells your data. In limited circumstances, however, certain information may be shared with specific third parties.
- Payment Processors: Information required to complete transactions via bKash, Nagad, and Rocket.
- Game provider: Technology provider for Live Casino and other games.
- Legal authority: To government agencies when required by court order or legal obligation.
- Auditing body: For license and regulatory compliance verification.
All third parties are bound by a confidentiality agreement with 999fa. They may only use your information for specified purposes and are not permitted to share it elsewhere.
4Cookies & Tracking Technologies
999fa uses cookies and similar technologies to enhance your platform experience. We primarily use three types of cookies.
Essential Cookies
Essential for keeping the platform running. Maintains login sessions and protects security tokens. These cannot be disabled.
Functional Cookies
Used to remember your preferences, language, and settings. These cookies personalize your experience on the platform.
Analytics Cookies
Data on which pages are most visited and where issues occur is analyzed to improve the platform. You can disable these cookies at any time.
5How Long Data Is Retained
999fa does not retain data longer than necessary. Retention periods vary depending on the type of information.
- Account information: retained for as long as the account remains active.
- Financial transaction records: retained for up to 5 years as required by law.
- KYC documents: retained as per regulatory guidelines.
- Logs & usage data: up to 2 years.
- After account closure: certain data may be retained for up to 5 years for legal compliance purposes.
After the specified retention period, data is securely deleted or anonymized so that individuals can no longer be identified.
6Your Rights
Under 999fa's Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time.
- Right to Access: You can request to know what information 999fa holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain conditions, you may request that your data be deleted.
- Right to Restrict Processing: You may request that your data no longer be used for a specific purpose.
- Right to Data Portability: You may request your data in a portable format.
- Right to object: You may opt out of marketing communications at any time.
To exercise any of these rights, contact the 999fa support team. We typically respond within 30 days.
7Protection of Minors' Data
999fa is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age verification is carried out at the time of registration.
- If we become aware that a minor's data has been collected, it will be deleted immediately.
- If you believe your child is using 999fa, please contact our support team immediately.
8Data Security Measures
999fa uses industry-leading technology and practices to protect your data. Our security framework operates on multiple layers.
- 256-bit SSL/TLS Encryption — for all data transfers.
- Server-side encryption — for data stored in the database.
- Two-Factor Authentication (2FA) support.
- Regular security audits and penetration testing.
- Server access is restricted to authorized personnel only.
- 24/7 security monitoring and alert system.
In the event of a data breach, 999fa will notify affected users within the legally required timeframe and take all necessary steps.
9International Data Transfers
Some of 999fa's technology partners operate internationally, which means certain data may be processed outside Bangladesh. In all cases, 999fa ensures that data protection standards remain unchanged.
- Data protection agreements are in place with all international partners.
- Transferred data is subject to the same security standards.
- Data transferred to third countries only where necessary and on a strictly limited basis.
10Changes to the Privacy Policy
999fa may update this Privacy Policy from time to time. Users will be notified of any changes in a timely manner.
- A notification or email will be sent before any significant changes take effect.
- The date of the latest update will always be shown at the top of this page.
- Continued use of the platform after changes constitutes acceptance of the updated policy.
Check this page regularly. For major changes, 999fa will notify you separately.
11Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the 999fa support team. We handle every matter with the highest level of care.
- Live chat: the fastest way to get a response.
- Email: [email protected]
- We typically respond within 24–48 hours.
FAQ
Content
Key Points
- 256-bit SSL Encryption
- Data Sales Prohibited
- Full User Control
- 24/7 Security Monitoring
- 18+ Adults Only